source/service-family-denominator.v1.yaml

service_family_denominator_version: service-family-denominator.v1
status: owner_approved
decision_date: "2026-08-07"
approved_by: owner:chris-page-gov

decision:
  target_range: 250-400
  declared_family_count: 293
  assertion_status: normalized
  naming_rule: stable_kebab_case_user_need_or_public_capability
  source_inventory: source/exhaustive-reference-inventory.v1.yaml
  authorizes:
    - staged_leaf_reference_registration_against_named_families
    - local_authority_and_regulator_denominator_research
    - gap_and_coverage_measurement_against_the_named_families
  does_not_authorize:
    - source_snapshots
    - source_content_redistribution
    - personalized_eligibility_legal_or_medical_decisions
    - unsupported_cross_jurisdiction_equivalence
    - ci_or_publication

waves:
  - id: wave-1
    purpose: Core life events, high-use routes and dependencies needed to expand the three proven slices.
  - id: wave-2
    purpose: Evidence, exception, redress and locally delivered routes across all domains.
  - id: wave-3
    purpose: Specialist, cross-border, long-tail and private-dependency handoffs needed for full coverage.

implemented_families:
  - report-missed-rubbish-collection
  - learn-to-drive-car
  - respond-to-speeding-notice
  - register-a-death
  - notify-organisations-after-a-death
  - administer-an-estate

scope_classes:
  national-and-devolved: Route requires a UK, Great Britain, England, Scotland, Wales or Northern Ireland evidence decision.
  local-authority: Responsibility depends on an identified local authority or statutory local provider.
  mixed-public-private: A public route has a required or common regulated private-sector dependency.
  regulated-private: Discovery starts with an official regulator, mandatory register or statutory redress body rather than provider marketing.
  cross-border: Route crosses UK or international jurisdiction and requires explicit territorial evidence.

domains:
  - id: before-birth-and-starting-family
    title: Before birth and starting a family
    wave-1:
      - access-fertility-and-reproductive-health
      - start-antenatal-care
      - receive-maternity-care
      - claim-maternity-allowance
    wave-2:
      - take-maternity-leave
      - take-paternity-or-partner-leave
      - take-adoption-leave
      - arrange-adoption
    wave-3:
      - pursue-surrogacy-parenthood
      - become-a-foster-carer
      - get-healthy-start-support
      - get-pregnancy-workplace-protection

  - id: birth-and-newborn
    title: Birth and the newborn period
    wave-1:
      - register-a-birth
      - register-a-stillbirth
      - obtain-birth-certificates
      - establish-parental-responsibility
    wave-2:
      - check-child-nationality-status
      - register-newborn-with-health-services
      - claim-child-benefit
      - access-neonatal-care
    wave-3:
      - arrange-newborn-screening
      - start-childhood-vaccinations
      - obtain-child-passport
      - correct-a-birth-registration

  - id: early-years
    title: Early years
    wave-1:
      - get-funded-early-education
      - use-tax-free-childcare
      - find-registered-childcare
      - register-as-childminder
    wave-2:
      - access-health-visiting
      - get-early-years-development-support
      - get-early-years-send-support
      - report-child-safeguarding-concern
    wave-3:
      - use-childrens-centres
      - use-public-library-child-services
      - apply-for-adoption-support
      - get-childcare-cost-support

  - id: school-years
    title: School years
    wave-1:
      - apply-for-school-place
      - appeal-school-admission
      - arrange-school-transport
      - meet-school-attendance-duty
    wave-2:
      - choose-home-education
      - apply-for-free-school-meals
      - access-school-health
      - get-school-send-support
    wave-3:
      - challenge-school-exclusion
      - sit-public-examinations
      - support-child-in-care-education
      - report-school-safeguarding-concern

  - id: transition-to-adulthood
    title: Transition to adulthood
    wave-1:
      - receive-national-insurance-number
      - start-first-job
      - get-careers-advice
      - start-apprenticeship
    wave-2:
      - verify-qualifications
      - register-to-vote-for-first-time
      - learn-to-drive-car
      - consent-to-healthcare-as-young-person
    wave-3:
      - get-leaving-care-support
      - transition-to-adult-social-care
      - access-child-trust-fund
      - obtain-proof-of-age-or-identity

  - id: further-education-university-research
    title: Further education, university and research
    wave-1:
      - apply-for-further-education-course
      - apply-to-university
      - get-student-finance
      - get-disabled-students-allowance
    wave-2:
      - arrange-student-accommodation
      - claim-student-council-tax-disregard
      - register-with-health-services-as-student
      - access-adult-skills-training
    wave-3:
      - seek-research-funding
      - obtain-research-ethics-approval
      - manage-university-intellectual-property
      - get-academic-qualification-recognised

  - id: finding-work-and-unemployment
    title: Finding work and unemployment
    wave-1:
      - use-public-job-search
      - get-jobcentre-support
      - prove-right-to-work
      - start-work-based-apprenticeship
    wave-2:
      - get-disclosure-or-dbs-check
      - claim-universal-credit-while-unemployed
      - claim-new-style-jobseekers-allowance
      - get-access-to-work
    wave-3:
      - get-redundancy-support
      - access-employment-retraining
      - volunteer-in-the-uk
      - resolve-recruitment-discrimination

  - id: employment
    title: Employment
    wave-1:
      - receive-written-employment-particulars
      - check-employment-status
      - receive-national-minimum-wage
      - pay-paye-and-national-insurance
    wave-2:
      - join-workplace-pension
      - take-statutory-leave
      - get-statutory-sick-pay
      - take-parental-leave
    wave-3:
      - get-workplace-health-and-safety-protection
      - report-workplace-injury
      - join-or-use-trade-union
      - bring-employment-dispute

  - id: housing-and-community
    title: Housing and community life
    wave-1:
      - rent-private-home
      - protect-tenancy-deposit
      - buy-home
      - move-home
    wave-2:
      - prove-right-to-rent
      - register-for-council-tax
      - apply-for-social-housing
      - get-homelessness-help
    wave-3:
      - apply-for-home-adaptation
      - seek-planning-permission
      - meet-building-regulations
      - report-noise-or-pest-nuisance

  - id: rubbish-recycling-and-street
    title: Rubbish, recycling and the street
    wave-1:
      - view-waste-collection-schedule
      - report-missed-rubbish-collection
      - order-replacement-waste-container
      - use-household-recycling-service
    wave-2:
      - arrange-garden-waste-collection
      - arrange-bulky-waste-collection
      - dispose-of-hazardous-waste
      - arrange-clinical-waste-collection
    wave-3:
      - report-fly-tipping
      - report-litter-or-dog-fouling
      - report-abandoned-vehicle
      - report-street-cleaning-failure

  - id: public-and-private-transport
    title: Public and private transport
    wave-1:
      - plan-accessible-public-transport
      - obtain-concessionary-travel
      - use-community-transport
      - get-blue-badge
    wave-2:
      - license-taxi-or-private-hire
      - register-vehicle
      - tax-or-sorn-vehicle
      - obtain-mot-test
    wave-3:
      - obtain-motor-insurance
      - report-road-collision
      - get-parking-permit
      - pay-clean-air-zone-charge

  - id: transport-enforcement
    title: Transport enforcement
    wave-1:
      - respond-to-speeding-notice
      - respond-to-council-parking-penalty
      - challenge-private-parking-charge
      - identify-driver-after-road-offence
    wave-2:
      - accept-fixed-penalty
      - attend-driver-awareness-course
      - manage-penalty-points
      - respond-to-driving-disqualification
    wave-3:
      - appeal-to-traffic-penalty-tribunal
      - contest-road-user-charge
      - respond-to-vehicle-clamping-or-removal
      - respond-to-transport-prosecution

  - id: money-tax-and-benefits
    title: Money, tax and benefits
    wave-1:
      - register-for-income-tax
      - get-national-insurance-record
      - file-self-assessment
      - claim-universal-credit
    wave-2:
      - register-for-vat
      - pay-council-tax
      - manage-student-loan-repayment
      - claim-disability-benefit
    wave-3:
      - claim-tax-refund
      - report-benefit-change-of-circumstances
      - get-debt-advice-and-relief
      - enter-personal-insolvency

  - id: shopping-and-consumer-rights
    title: Shopping and consumer rights
    wave-1:
      - exercise-consumer-rights-for-goods
      - exercise-consumer-rights-for-services
      - exercise-digital-content-rights
      - seek-refund-repair-or-replacement
    wave-2:
      - report-scam-or-fraud
      - resolve-consumer-credit-dispute
      - contact-trading-standards
      - use-sector-ombudsman
    wave-3:
      - make-small-money-claim
      - cancel-distance-contract
      - challenge-unfair-contract-term
      - report-product-safety-issue

  - id: relationships-and-family-change
    title: Relationships and family change
    wave-1:
      - marry
      - form-civil-partnership
      - change-name
      - divorce-or-dissolve-partnership
    wave-2:
      - resolve-parental-responsibility
      - arrange-child-maintenance
      - adopt-child
      - get-domestic-abuse-support
    wave-3:
      - use-family-court
      - register-lasting-power-of-attorney
      - apply-for-deputyship
      - get-family-carer-support

  - id: health-throughout-life
    title: Health throughout life
    wave-1:
      - register-with-gp
      - use-pharmacy-services
      - get-prescription
      - access-dental-care
    wave-2:
      - access-eye-care
      - get-vaccination
      - use-screening-service
      - get-sexual-and-reproductive-healthcare
    wave-3:
      - access-mental-healthcare
      - receive-hospital-referral-and-treatment
      - use-urgent-and-emergency-health-services
      - complain-about-nhs-care

  - id: disability-care-and-support
    title: Disability, care and support
    wave-1:
      - claim-disability-living-support
      - get-social-care-needs-assessment
      - get-carers-assessment
      - receive-direct-payments
    wave-2:
      - get-disability-home-adaptation
      - get-residential-care
      - report-adult-safeguarding-concern
      - get-mental-capacity-support
    wave-3:
      - arrange-supported-decision-representation
      - access-mobility-support
      - obtain-workplace-disability-adjustment
      - challenge-care-or-disability-benefit-decision

  - id: citizenship-democracy-and-rights
    title: Citizenship, democracy and rights
    wave-1:
      - apply-for-visa-or-immigration-permission
      - apply-for-settlement
      - apply-for-citizenship
      - obtain-uk-passport
    wave-2:
      - maintain-electoral-registration
      - stand-for-election
      - petition-government
      - respond-to-public-consultation
    wave-3:
      - contact-elected-representative
      - perform-jury-service
      - exercise-data-protection-rights
      - make-freedom-of-information-request

  - id: police-and-legal-services
    title: Police and legal services
    wave-1:
      - call-emergency-services
      - report-crime
      - report-fraud
      - report-antisocial-behaviour
    wave-2:
      - report-hate-crime
      - report-missing-person
      - get-victim-or-witness-support
      - obtain-police-station-legal-advice
    wave-3:
      - get-legal-aid
      - use-civil-or-family-court
      - use-tribunal
      - appeal-court-or-tribunal-decision

  - id: starting-and-running-organisation
    title: Starting and running an organisation
    wave-1:
      - register-as-sole-trader
      - form-business-partnership
      - incorporate-company
      - register-charity
    wave-2:
      - establish-social-enterprise
      - register-business-taxes
      - run-payroll
      - obtain-business-licence
    wave-3:
      - meet-workplace-safety-duties
      - register-data-protection-fee
      - bid-for-public-contract
      - close-or-insolvent-business

  - id: ideas-creativity-and-research
    title: Ideas, creativity and research
    wave-1:
      - protect-confidential-information
      - search-prior-art
      - apply-for-patent
      - request-patent-search-and-examination
    wave-2:
      - manage-copyright
      - register-trade-mark
      - register-design
      - license-intellectual-property
    wave-3:
      - apply-for-innovation-grant
      - use-university-technology-transfer
      - publish-research
      - commercialise-research

  - id: holidays-volunteering-and-living-overseas
    title: Holidays, volunteering and living overseas
    wave-1:
      - renew-passport
      - check-entry-requirements
      - check-foreign-travel-advice
      - obtain-ghic-or-ehic
    wave-2:
      - get-travel-vaccination
      - buy-travel-insurance
      - declare-goods-at-customs
      - drive-abroad
    wave-3:
      - study-or-volunteer-overseas
      - work-overseas
      - manage-tax-ni-benefits-and-pensions-abroad
      - get-consular-assistance
      - obtain-emergency-travel-document
      - get-help-after-serious-incident-abroad

  - id: later-life
    title: Later life
    wave-1:
      - get-state-pension-forecast
      - claim-state-pension
      - claim-pension-credit
      - manage-workplace-pension-in-retirement
    wave-2:
      - use-older-person-concessionary-travel
      - claim-attendance-allowance
      - get-housing-adaptation-in-later-life
      - get-social-care-in-later-life
    wave-3:
      - get-carer-support-in-later-life
      - make-lasting-power-of-attorney
      - make-advance-care-plan
      - make-will
      - access-palliative-or-end-of-life-care

  - id: death-and-bereavement
    title: Death and bereavement
    wave-1:
      - obtain-medical-certificate-of-cause-of-death
      - refer-death-to-coroner-or-procurator-fiscal
      - register-a-death
      - notify-organisations-after-a-death
    wave-2:
      - arrange-funeral
      - arrange-burial-or-cremation
      - claim-bereavement-support
      - locate-or-prove-will
    wave-3:
      - administer-an-estate
      - pay-inheritance-tax
      - settle-estate-debts
      - update-property-records-after-death
      - notify-private-organisations-after-death
      - arrange-repatriation-after-death

scope_overrides:
  local-authority:
    - apply-for-school-place
    - appeal-school-admission
    - arrange-school-transport
    - apply-for-free-school-meals
    - challenge-school-exclusion
    - register-for-council-tax
    - apply-for-social-housing
    - get-homelessness-help
    - seek-planning-permission
    - meet-building-regulations
    - report-noise-or-pest-nuisance
    - view-waste-collection-schedule
    - report-missed-rubbish-collection
    - order-replacement-waste-container
    - use-household-recycling-service
    - arrange-garden-waste-collection
    - arrange-bulky-waste-collection
    - dispose-of-hazardous-waste
    - arrange-clinical-waste-collection
    - report-fly-tipping
    - report-litter-or-dog-fouling
    - report-abandoned-vehicle
    - report-street-cleaning-failure
    - get-blue-badge
    - license-taxi-or-private-hire
    - get-parking-permit
    - respond-to-council-parking-penalty
    - appeal-to-traffic-penalty-tribunal
    - pay-council-tax
    - contact-trading-standards
    - get-social-care-needs-assessment
    - get-carers-assessment
    - receive-direct-payments
    - get-disability-home-adaptation
    - get-residential-care
    - report-adult-safeguarding-concern
    - get-housing-adaptation-in-later-life
    - get-social-care-in-later-life
  mixed-public-private:
    - access-fertility-and-reproductive-health
    - pursue-surrogacy-parenthood
    - find-registered-childcare
    - register-as-childminder
    - arrange-student-accommodation
    - rent-private-home
    - protect-tenancy-deposit
    - buy-home
    - move-home
    - plan-accessible-public-transport
    - obtain-motor-insurance
    - report-road-collision
    - arrange-funeral
    - administer-an-estate
    - notify-private-organisations-after-death
    - arrange-repatriation-after-death
  regulated-private:
    - challenge-private-parking-charge
    - resolve-consumer-credit-dispute
    - use-sector-ombudsman
    - report-product-safety-issue
    - obtain-workplace-disability-adjustment
    - protect-confidential-information
    - license-intellectual-property
    - buy-travel-insurance
  cross-border:
    - check-child-nationality-status
    - get-academic-qualification-recognised
    - apply-for-visa-or-immigration-permission
    - apply-for-settlement
    - apply-for-citizenship
    - check-entry-requirements
    - check-foreign-travel-advice
    - obtain-ghic-or-ehic
    - declare-goods-at-customs
    - drive-abroad
    - study-or-volunteer-overseas
    - work-overseas
    - manage-tax-ni-benefits-and-pensions-abroad
    - get-consular-assistance
    - obtain-emergency-travel-document
    - get-help-after-serious-incident-abroad
    - arrange-repatriation-after-death