Northern Ireland Public Services Ombudsman

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---
type: "External Redress Body"
title: "Northern Ireland Public Services Ombudsman"
description: "External complaint body for the selected Northern Ireland public-service complaint route."
status: "observed"
assertion_status: "official"
jurisdiction: "northern-ireland"
observed_at: "2026-08-07"
sources:
  - id: "nipso-complaints"
    title: "Northern Ireland Public Services Ombudsman"
    resource: "https://www.nipso.org.uk/"
    author: "organisation:northern-ireland-public-services-ombudsman"
    observed_at: "2026-08-07"
---

# Northern Ireland Public Services Ombudsman

NIPSO publishes the external complaint route selected for the
[Northern Ireland context](../jurisdictions/northern-ireland.md). Its observed
guidance says to complain directly to the body, complete that process and
obtain a final response before approaching NIPSO. Current scope and acceptance
must still be checked.